ACCESSIBILITY STATEMENT
At La Rivera Experience Resort, we are committed to ensuring that our resort is accessible to everyone, including individuals with disabilities. We strive to provide a welcoming and inclusive environment for all our guests. This Accessibility Statement outlines our efforts to accommodate guests with disabilities and our ongoing commitment to accessibility.
Accessible Facilities and Services
• Accommodation: We offer accessible rooms with features like accessible bathrooms.
• Public Areas: Our resort includes accessible public areas, including restaurants, lodge, R.V. restroom toilets and showers with handlebars, and some recreational facilities.
• Transportation: We provide accessible transportation options upon request, including Minivan services around the property and parking facilities.
• Communication: We offer accessible communication options, including accessible website content and alternative formats upon request.
Accessibility Features
• Accessible Design: Our resort is designed with accessible pathways and ramps to facilitate easy navigation for guests with mobility impairments.
• Assistance Animals: Service animals are welcome throughout our resort. We ensure that all guests with disabilities who service animals accompany are provided with appropriate accommodations.
Guest Assistance
• Accessibility Requests: Guests with disabilities are encouraged to contact us before their stay to discuss any specific needs or requests.
Feedback
We welcome feedback from our guests regarding the accessibility of our facilities and services. Please get in touch with us if you have any questions, concerns, or suggestions for improvement.
Contact Us
If you have any questions about our Accessibility Statement or require assistance with accessibility features during your stay, please contact:
La Rivera Experience Resort
1758 County Road 4425, Dilley Texas 78017
Phone: 830-326-6020
Hello@lariveraresort.com
USE OF OUR FACILITIES
Conditions of Use for La Rivera Experience Resort
Welcome to La Rivera Experience Resort. By using our facilities and services, you agree to abide by the following conditions of use:
1. Conduct and Behavior
* Guests and visitors must conduct themselves in a respectful and considerate manner towards other guests, staff, and property.
* Disruptive behavior, including excessive noise, harassment, or any behavior deemed inappropriate by resort management, will not be tolerated.
* The resort reserves the right to refuse service or entry to any guest or visitor whose conduct violates these guidelines.
2. Use of Facilities
* Guests and visitors are responsible for using resort facilities, equipment, and amenities safely and in accordance with any posted guidelines or instructions.
* Children must be supervised by a responsible adult at all times, especially in pool areas and recreational facilities.
* Use of certain facilities or services may be subject to additional charges or reservation requirements.
3. Smoking and Alcohol
* Smoking is prohibited in all indoor areas and designated non-smoking areas of the resort.
* Guests are responsible for adhering to local laws and resort policies regarding the consumption and responsible use of alcohol.
4. Pets
* Pets are not allowed At La Rivera Experience Resort, especially in guest rooms or common areas of the resort, unless they are certified service animals.
* Guests are responsible for any damages or disturbances caused by their pets.
5. Parking and Vehicles
* Parking facilities are provided for registered guests and visitors. Please park only in designated areas and adhere to posted regulations.
* The resort is not responsible for any loss or damage to vehicles parked on the premises.
6. Privacy and Security
* Guests are responsible for safeguarding their personal belongings and valuables during their stay.
* Use of resort-provided internet and communication services is subject to our privacy policy and terms of service.
7. Compliance with Laws
* Guests and visitors must comply with all applicable local laws, regulations, and resort policies during their stay.
8. Amendments to Conditions
* These conditions of use may be amended or updated by the resort at any time. Guests will be notified of significant changes.
9. Contact Us
If you have any questions or concerns regarding these conditions of use, please contact:
La Rivera Experience Resort
1758 County Road 4425, Dilley Texas 78017
Phone: 830-326-6020
Hello@lariveraresort.com
