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POLICIES
COOKIES POLICY
Welcome to La Rivera Experience Resort! This Cookie Policy explains how we use cookies and similar technologies on our website. By using our website, you agree to the use of cookies as described in this policy.
2. What are Cookies?
* Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide anonymized tracking data to website owners.
3. Types of Cookies We Use
* Essential Cookies: These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. Our website cannot function properly without these cookies.
* Analytical/Performance Cookies: These cookies allow us to recognize and count the number of visitors to our website and see how visitors move around when they are using it. This helps us improve the way our website works, for example, by ensuring that users find what they are looking for easily.
* Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.
* Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They may be used by advertising networks with our permission to collect browsing habits and provide personalized ads.
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4. Third-Party Cookies
* We may also use third-party services, such as Google Analytics, to track and analyze usage of our website. These third parties may use cookies to help us improve our website’s functionality and understand how visitors interact with our site.
5. Managing Cookies
You can control and manage cookies in various ways. Please note that removing or blocking cookies may affect your user experience and some parts of our website may no longer be accessible.
* Browser Settings: You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. Check your browser’s help section for instructions on how to manage cookies.
* Third-Party Tools: Some third-party tools allow you to opt-out of targeted advertising cookies. You can learn more about opting out of these cookies by visiting the Network Advertising Initiative, Digital Advertising Alliance, or other similar sites.
6. Changes to This Policy
* We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on our cookie practices.
7. Contact Us
If you have any questions about our Cookie Policy, please contact us at:
La Rivera Experience Resort
1758 County Road 4425, Dilley Texas 78017
Phone: 830-326-6020
Notice and Takedown Policy
La Rivera Experience Resort (the “Resort”) respects the intellectual property rights of others and expects visitors to our website, social media channels, and other online platforms (collectively, “Platforms”) to do the same. This Notice and Takedown Policy outlines procedures for reporting and addressing claims of infringement or other improper use of content on our Platforms.
1. Reporting Infringement
If you believe that any content on our Platforms infringes upon your copyright, trademark, or other intellectual property rights, or if you have other concerns about inappropriate content (such as defamatory statements), please notify us promptly with the following information:
- * Identification of the copyrighted work, trademark, or other intellectual property that you claim has been infringed.
- * Identification of the content on our Platforms that you claim is infringing or the subject of infringing activity, including specific URLs or other identifying information.
- * Your contact information, including name, address, telephone number, and email address.
- * A statement that you have a good-faith belief that the use of the content is not authorized by the copyright owner, trademark owner, or intellectual property owner, its agent, or the law.
- * A statement, under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Please send your notice of infringement to:
Claudia Fournier-Pena
La Rivera Experience Resort
1758 County Road 4425, Dilley, TX 78017
830-326-6020
2. Response to Notices
Upon receipt of a valid notice of infringement, we will take the following actions:
* Promptly investigate the reported infringement.
* Remove or disable access to the allegedly infringing content, if justified.
* Notify the alleged infringer of the takedown and provide them with an opportunity to respond, as applicable.
3. Counter-Notification
If you believe that content that you posted on our Platforms was removed or access was disabled as a result of a mistake or misidentification, you may submit a counter-notification. The counter-notification must include:
* Identification of the content that was removed or to which access was disabled.
* Your contact information, including name, address, telephone number, and email address.
* A statement, under penalty of perjury, that you have a good-faith belief that the content was removed or disabled as a result of mistake or misidentification.
* A statement that you consent to the jurisdiction of the courts where your address is located (if outside the United States, consent to jurisdiction in any judicial district in which the service provider may be found), and that you will accept service of process from the person who provided the original notification or an agent of such person.
Please send your counter-notification to the contact information provided in Section 1.
4. Repeat Infringers
* We reserve the right to terminate access to our Platforms for users who repeatedly infringe the intellectual property rights of others.
5. Reservation of Rights
* We reserve the right to modify or amend this Notice and Takedown Policy at any time without prior notice. Changes to this policy will be effective when posted.
Privacy Policy
Thank you for choosing La Rivera Experience Resort. We are dedicated to protecting your privacy and ensuring that your personal information is handled responsibly and securely. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our resort or use our services.
Information We Collect
* Personal Information: We may collect personal information such as your name, contact details, payment information, and preferences when you make a reservation, check-in, or use our services.
* Transactional Information: Information related to your transactions with us, such as bookings, purchases, and interactions with our staff.
* Technical Information: We may collect technical information when you visit our website or use our mobile apps, such as IP address, browser type, and device identifiers.
* Social Network: We may collect social network profile information.
How We Collect Information
We and our third-party service providers may collect personal information as follows:
* Directly From You: We may collect information you provide when you use our site, subscribe to any of our services, complete a survey on our site, post material to our site or download content from our website.
* By Direct Contact: We may collect information you provide when you or us made contact by phone, email, text message or messaging application on social media.
* Social Media: We may collect social network profile information that you have made publicly available through your social network account settings if you choose to access our social media pages or connect or otherwise link to our website with your own social media page. We also may collect customers and public feedback on social media.
* Our Site may use cookies, tracking pixels and other similar technologies to collect information about visitors to our Site. A cookie are small pieces of text sent to your browser by a website you visit and stored on your computes hard drive. A tracking pixel is a tiny, transparent image (typically 1×1 pixel in size) that’s embedded in web pages, emails, or advertisements and is used to track certain user activities.
How We Use Your Information
We and our third-party service providers use the information we collect for the following purposes:
* To opera, maintain and improve our Site.
* To provide and personalize our services to you.
* To process your bookings and transactions
* To communicate with you, including sending reservation confirmations, updates, and marketing communications if you have opted in.
* To improve our services, website, and guest experiences.
* To comply with legal obligations
* To conduct market research in order to serve targeted advertisements.
Sharing Your Information
We do not sell your personal information to third parties. However, we may share your information with:
* Service providers who assist us in providing our services (e.g., payment processors, IT service providers).
* Legal and regulatory authorities when required by law or to protect our rights.
* Third parties with your consent or at your direction.
Children’s Privacy
Our services are not directed to children under the age of 18. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
La Rivera Experience Resort
1758 County Road 4425, Dilley Texas 78017
Phone: 830-326-6020
Conditions of Use of La Rivera Experience Resort Website for Guests
Welcome to the La Rivera Experience Resort website. By accessing and using our website as a guest, you agree to comply with the following conditions of use:
1. Use of Website
* You agree to use the La Rivera Experience Resort website solely for lawful purposes and in accordance with these conditions of use, as well as all applicable laws and regulations.
* Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
2. Reservation and Booking
* When making reservations or bookings through our website, you agree to provide accurate and complete information. It is your responsibility to ensure the accuracy of all booking details, including dates, number of guests, and special requests.
3. Account Registration
* Some features of our website may require you to create an account. You agree to provide accurate and complete information when creating an account, and to keep your account information confidential.
* You are responsible for all activities that occur under your account.
4. User Content
* You may submit reviews, comments, photos, and other content (“User Content”) to the website, provided that the User Content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise objectionable.
* By submitting User Content, you grant [Resort Name] a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content throughout the world in any media.
5. Website Security
* You agree not to misuse the website by knowingly introducing viruses, trojans, worms, logic bombs, or other malicious or harmful material.
* You must not attempt to gain unauthorized access to the website, the server on which the website is stored, or any server, computer, or database connected to the website.
6. Links to Third-Party Websites
* This website may include links to third-party websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
7. Limitation of Liability
* La Rivera Experience Resort does not guarantee, represent, or warrant that your use of the website will be uninterrupted, timely, secure, or error-free.
* La Rivera Experience Resort shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of your access to or use of the website.
8. Amendments to Conditions
* These conditions of use may be amended or updated by [Resort Name] at any time. Changes will be effective immediately upon posting the updated conditions on the website.
9. Governing Law
* These conditions of use shall be governed by and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law principles.
10. Contact Us
If you have any questions or concerns regarding these conditions of use, please contact:
La Rivera Experience Resort
1758 County Road 4425, Dilley Texas 78017
Phone: 830-326-6020
